Medical Disclaimer

What Lunora Is

Lunora is an AI-powered wellness companion designed to provide:

• Supportive conversations and active listening
• General wellness guidance and coping strategies
• A safe space to process thoughts and emotions
• Evidence-based mindfulness and self-care suggestions
• Complementary support between professional therapy sessions

What Lunora Cannot Do

Lunora is explicitly NOT capable of:

• Diagnosing: Cannot diagnose mental health conditions, disorders, or illnesses
• Prescribing: Cannot prescribe medication or medical treatments
• Emergency Care: Cannot provide crisis intervention or emergency mental health services
• Therapy: Cannot replace licensed therapists, psychologists, or psychiatrists
• Medical Advice: Cannot provide professional medical or psychiatric advice
• Legal Liability: Cannot take responsibility for health outcomes or decisions

When to Seek Professional Help

You should immediately contact a healthcare professional if you experience:

• Thoughts of suicide or self-harm
• Thoughts of harming others
• Severe depression, anxiety, or panic attacks
• Psychotic symptoms (hallucinations, delusions)
• Substance abuse or addiction
• Eating disorders
• Severe trauma or PTSD symptoms
• Any mental health emergency

AI Limitations & Accuracy

While Lunora uses advanced AI trained on thousands of psychological resources with medical oversight, you must understand:

• AI can make mistakes and may provide inaccurate information
• AI cannot fully understand the nuance of complex human emotions
• AI cannot replace human judgment, empathy, and professional expertise
• AI responses are generated based on patterns, not true understanding
• AI cannot be held legally or medically accountable

User Responsibility

By using Lunora, you acknowledge and accept full responsibility for:

• Your health and wellbeing decisions
• Seeking professional help when needed
• Not relying solely on AI for mental health support
• Verifying information with qualified healthcare providers
• Following medical advice from licensed professionals
• Understanding the limitations of AI technology

Informed Consent

By using Lunora, you explicitly acknowledge that:

• You have read and understood this medical disclaimer
• You understand Lunora is not professional healthcare
• You will not use Lunora as a substitute for professional care
• You accept full responsibility for health decisions
• You will seek professional help for serious mental health concerns
• You release Lunora from medical liability

Confidentiality Limitations

Unlike licensed therapists who are bound by HIPAA and professional ethics codes, Lunora's confidentiality has limitations. While we protect your privacy (see our Privacy Policy), in cases of imminent danger to yourself or others, we may contact emergency services or authorities as required by law.

Geographic Limitations

Emergency resources and mental health services vary by location. The crisis numbers provided are primarily for users in the United States. International users should identify local emergency services and mental health resources.

No Doctor-Patient Relationship

Use of Lunora does not create a doctor-patient, therapist-client, or any other healthcare provider relationship. Any information provided is for educational and supportive purposes only.

Questions or Concerns

If you have questions about this disclaimer or Lunora's limitations, please contact:

• Email: lunora@orochisystems.com
• Support: lunora@orochisystems.com